The Challenge
In the ultra-high-net-worth family office sector, continuity and institutional knowledge represent
invaluable assets. When a prominent New York family office managing the affairs of one of the
world’s leading real estate development and investment firms needed to replace a Vice-Chairman’s
Executive Assistant after a decade of service, the stakes were exceptionally high. The role demanded
someone who could seamlessly integrate with the Chief of Staff, coordinate complex personal and
professional calendars across multiple family members, and manage sophisticated travel logistics
including private aviation. Understanding the unique demands of family office operations, where
discretion, anticipation of needs, and flawless execution are non-negotiable, the search required
identifying a candidate with proven experience supporting ultra-high-net-worth principals.
Our Solution
Our experience in this space allowed us to focus on candidates with extensive backgrounds
supporting prominent C-level executives and ultra-high-net-worth individuals and their families. We
prioritized professionals who demonstrated mastery of complex calendar coordination, private
aviation logistics, and cross-functional collaboration within family office environments. The selected
candidate had been with her current company for twelve years. She had experience with confidential
principals across multiple residences, fluency in English, Spanish, Armenian, and basic French, plus a
Bachelor of Arts degree from Universidad de Palermo in Public Relations, Communication and
Marketing with Business Management. Her expertise managing teams of 20+ staff members,
coordinating luxury property renovations, and orchestrating seamless international travel
experiences aligned perfectly with the Vice-Chairman’s sophisticated operational requirements.
